Privacy Policy

1. Introduction

WrenchLoop ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your information when you use our website and services.

2. Information We Collect

• Account Information: Name, email address, password, and optional company name.
• Repair Data: Logs, asset information, photos, comments, and other repair-related content.
• Usage Data: IP address, browser type, device info, and interaction with our platform.
• Payment Info: Billing details collected via our secure payment processor (we do not store credit card numbers).

3. How We Use Your Information

We use your information to:

• Provide and maintain the WrenchLoop service
• Communicate with you about your account
• Improve our platform and user experience
• Prevent fraud and abuse
• Send transactional and promotional emails (you can opt out)

4. Sharing Your Information

We do not sell your personal information. We may share it with:

• Trusted service providers (e.g. email and hosting platforms)
• Legal authorities if required by law
• Other users if you choose to make content public

We reserve the right to remove any content you post that violates our Terms of Use, including illegal, explicit, or offensive material. In such cases, we may take appropriate action and share relevant information with law enforcement when required by law.

5. Cookies & Tracking

We use cookies and similar technologies to personalize your experience and analyze usage. You can control cookies through your browser settings.

6. Data Retention

We retain your data as long as your account is active or as needed to provide services. Public logs and posts may remain visible after account deletion unless you request removal.

7. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time

To make a request, email support@wrenchloop.com.

8. Children’s Privacy

WrenchLoop is not intended for children under 13. We do not knowingly collect personal information from children.

9. Security

We implement reasonable safeguards to protect your data, but no system is 100% secure. You use the service at your own risk.

10. Changes to This Policy

We may update this policy from time to time. Continued use of WrenchLoop after changes means you accept the new terms.

11. Contact Us

If you have questions about this Privacy Policy, contact us at support@wrenchloop.com.